Services Page

Expert IT Services

You focus on growing your business. And let us take care of your tech-support needs with our broad spectrum of services.

At TCC, we have amassed a wealth of experience over the years, working with clients from different industry backgrounds, seeking technology services.

At TCC, we have amassed a wealth of experience over the years, working with clients from different industry backgrounds, seeking technology services.

Help Desk-
On-site / On-call

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IT Staffing

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Data Recovery

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Data
Sanitization

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PC Retirement & IT waste Eco-Recycling

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Simply RentIT - Device-as-a-Service

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Cyber Security

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Established in 1989, we have been supporting businesses to perform efficiently using
computer systems.

  • 1E, De Fonseka Pl, Colombo 00400, Sri Lanka
  • (+94) 768 256 210
  • sales@tccinfotech.com
  • 1E De Fonseka Pl, Colombo 00400, Sri Lanka
  • (+94) 755 212 212
  • sales@tccpl.com

© 2021 The Computer Center (Pvt) Ltd. Imagination of The Idea Hub.

Help Desk- On-site / On-call

Tech Support should be reliable. Whether it’s a simple hardware snag or software glitch, we will take care of all your tech-related issues professionally and expertly at an affordable monthly fee.

Simply log complaint with our Help Desk, obtain a Service Ticket, sit back and relax. Our friendly and experienced Tech Support Engineers will ensure that your service calls are attended and the issues resolved remotely or by visiting your premises.
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IT Staffing

Having a fully-fledged in-house IT support team can be expensive and challenging. By outsourcing your tech support to us you are assured that Tech Support Engineers from our team is available at your premises at all times or on agreed timelines.

Not only to efficiently resolve your tech support issues, but also to take periodic data back-up, update virus guards, install & configure new equipment and ensure that your IT infrastructure is running on tip top condition at all times.

You also have access to our senior Tech Support Engineers should you require a more experienced resource to resolve a complex problem.
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Data Recovery

Data is your most critical assets. And at times data is lost due to media failure, accidental erasure or sabotage.

Through our globally recognized ISO/IEC 27001 & ISO 9001 certified data recovery partner, we offer complete data recovery services. Rest assured that every precaution will be taken to guard your data like our own.

We guarantee world’s best In-class tools and technologies including clean room to recover your data from Pen drives, External Hard Drives, Desktop Hard Drives, SSD Drives, RAID, NAS, SQL Database. Outlook PST files, CCTV/ DVR Data, Ransomware infected Media.
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Data Sanitization

Via our partner in Data Sanitization, we offer GDPR approved Hard Disk Data Sanitization & Data Erasing services using Blancco tools.

It is paramount to erase data from drives thoroughly before the drives are disposed or reused to ensure that the data stored doesn’t end up in wrong hands. In many cases it’s a regulatory compliance requirement as well.
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PC Retirement & IT waste Eco-Recycling

We help companies in planning, implementing & managing their PC retirement policies. We advise companies on upgrade options for their existing hardware to make them more functional so that they may extend its life cycle. Or make it a productive asset for lesser tech demanding users.

We act as a bridging partner between our clients and a certified e-recycling company to dispose of e-waste in a secure and responsible manner.

All electronic waste accepted at the e-recycling company are dismantled and separated by material type, into plastic, metal, printed circuit boards etc. The separated material are then disposed of in kiln co-processing or via local recycling partnerships. This process ensures that all IT waste accepted are completely disposed of in an environmentally-friendly manner.
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Simply RentIT - Device-as-a-Service

DaaS offers a simplified, cost-effective way to put the right tools in the right hands – from a single laptop to a complete office set up with smart cabinets, servers, desktops, laptops etc.

Device as a Service is a solution that if required can combine hardware, software, and managed services into a single contract with a pay-per-user cost certainty.

DaaS allows to innovate faster. Focus on your business rather than managing end user related infrastructure. Let’s you Invest your money in revenue growth areas like plant & machinery. With such agility you can quickly scale up IT resources as you need them, tailored to your specifications.

We offer short-term as well as long-term DaaS contracts
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Cyber Security

DeltaSpike, Singapore is globally recognized for its superior services in Cyber Security Services. Its core strength is the experienced and matured global technical team along with the partnership of secured technology to carry out well-versed services of Deep Threat Hunting, Red Team Assessment, Incident Response, Cyber Threat Intelligence and Security Management & Compliance.

With DeltaSpike as our technical partner we offer the following expert cyber security services:
  • Security Operations Center
  • Threat Hunting
  • Threat Intelligence
  • Vulnerability Assessment and Penetration Testing
  • Training
  • Security Management
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Cabling Solutions

We undertake structured cabling for power, voice, video and data – fiber optics to UTP & Wi-Fi.

Our services are from end-to-end (design, procurement of material & equipment, installation & testing) giving customers a single point of contact and peace of mind.

We have the expertise, experience and crew to wire small offices, multi-story office towers, factories or multi-building campuses including trenching and obtaining permissions from local authorities and complete the projects on schedule cost effectively.

CCTV – IP based CCTV Installation

CCTV (Closed-circuit television), also known as video surveillance, is the use of video cameras to monitor business premises. for safety & security.

Our CCTV installations are designed professionally to ensure the safety and security of the premises with high-end IP based camera for crisp and clear images and faster transmission of video to storage and monitoring rooms.

Fortinet, Sophos – Firewalls

In computing, a firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules. A firewall typically establishes a barrier between a trusted internal network and untrusted external network, such as the Internet.

Fortinet and Sophos are two of the top-rated intrusion & threat protection solution that we offer.

Software Licenses

All software are copyright protected. As law abiding & responsible corporate citizens companies are required to invest in software license for usage rights.

Using licensed software ensures that your systems are up & running all the time. And expert support is available in the event of any snags. A small price to pay for greater assurance and peace of mind.

We bring to you some of the commonly used business applications and security software which are from Microsoft, Adobe, Acronis and Symantec among others.

Microsoft

MS Office 365, MS Server, MS SQL, MS Windows

Adobe – creative, marketing and document management software

Illustrator, Photoshop, Lightroom, InDesign, Acrobat, Sign etc.

Symantec

Endpoint Security, Information Security, Web Security.

Acronis - Backup & Security

Acronis sets the standard for cyber protection through its innovative backup, anti-ransomware, disaster recovery, storage, and enterprise file sync and share solutions.

Vertiv Smart Cabinets & Data Centers

Vertiv offers businesses protection, manageability, optimal performance, easy deployment and scalability for their IT systems and data centers with data center racks, smart cabinets and enclosure solutions.

As companies grow their business, Vertiv’s modular solutions and mobile designs adapt to meet clients’ space and budget needs.

UPS Systems

APC & Vertiv are two of the world’s leading companies offering continuous power availability, power protection and power management products and solutions to small, medium and enterprise size customers. We offer:

Simple entry-level UPS for computer systems, servers, networking and external storage.

Mid-range battery back-up and surge protection solutions for high-performance servers, storage and business networking systems.

Enterprise grade, redundant and high-availability 3-phase continuous power management solutions for enterprise-wide networks, data centers, mission-critical systems, and industrial/manufacturing processes units.

Synology

Synology plays a profoundly important role in how companies manage their store and access their Data. At its very core, Synology’s mission is to manage and protect the world’s data.

Synology uniquely enables every business to manage, secure, and protect their data wherever access is required at the scale needed and to accommodate the exponential data growth in today’s digital world.

We bring to you the whole range of Synology storage products, along with the expertise to help you design your storage architecture.

Scanners, Printers & Plotters

We offer imaging technology products from global brands. Move your business forward with reliable and cost-effective scanner, printers & plotters.

Lenovo

At Lenovo, innovation is part of the DNA. With $43B in revenue, hundreds of millions of customer and four devices sold per second, Lenovo is a global tech giant.

Our partnership with Lenovo since 1998, makes us one of the most experienced Lenovo resellers in Sri Lanka who understands the products inside out.

Think range of servers, desktop, laptops, workstations and displays are designed specifically for corporate users.

Mechanical Shock

High acceleration, repeated shock pulses over 18 times.

Vibration

Tested while running and turned off.

Shipboard Vibration

4-33Hz for 2 hrs.

Humidity

91-98% relative humidity, at 30-60°C.

Sand & Dust

140 mesh silica dust for 6 hr. cycle and silica sand for 90 min. cycles.

Fungus

28 days with common fungus sources.

ThinkSystems servers

Servers are the heart of any data center. Drive your business forward with a server that matches your needs. Reduce costs and complexity by investing in a system that handles today’s workload and expands to accommodate future growth.

ThinkCenter desktop

Whether you run a small business or the IT department of a massive enterprise, you can have confidence in these desktop PCs’ reliability, ease of use, and productivity—not to mention their green appeal.

ThinkPad laptops

There’s a reason ThinkPad reliability is legendary and it starts with military-spec testing against extremes – ThinkPad laptops more than endure the rigors of everyday life.
The award-winning precision keyboard with its renowned red TrackPoint®, multi-touch touchpad, ergonomic keys, metal hinges and patented owl-wing design cooling fans, guarantees premium performance.
Loyal customers have pushed the number of ThinkPad laptops sold globally to more than 100 million.

ThinkStation

Lenovo workstations feature superior engineering and innovative design, tested and certified to render apps seamlessly by independent software vendors (ISVs). Whether complex graphics, computer aided design, or AI, Lenovo offer a workstation that works for you. Plus, with the Lenovo Performance Tuner, you can customize your system to the programs you use—and how you use them.

ThinkVision

ThinkVision monitors are designed for business to maximize viewing. Get high-performance features and lightning-fast speeds. Enjoy crystal-clear images and a variety of space-saving designs in Lenovo® ThinkVision® monitors.

EzyAttendance

(Attendance Management)
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MS SharePoint Solutions

We deliver smart and cost-effective Microsoft SharePoint Online solutions to help companies handle industry and business-specific challenges successfully.

We have the expertise to transform out-of-the-box SharePoint into custom-made SharePoint Intranet or Extranet, Document and Workflow Management System, Knowledge (Wiki) and Innovation Management Solution, HR Sites, Project Management System and more.

We developing turnkey solutions from scratch, as well as tweak existing sites to make them more powerful, user friendly, and relevant for today’s business needs ensuring employees’ continuous collaboration in a secure environment.

We are consultants. We understand your business needs and deliver SharePoint solutions that solve specific business challenges, save employees’ time and efforts and let them stay productive.

Full-cycle SharePoint services. We can help you with any SharePoint-related issue at any stage of your solution lifecycle. We can assist you in developing, customizing, migrating, maintaining and supporting your solution, so you don’t have to look for another service provider to ensure your solution’s continuous evolution.
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Celsius Alert

Celsius Alert is an effective contactless body temperature capturing & recording solution hosted on cloud. Body temperature is read quickly & accurately and recorded against each individual.

In the event an individual is identified with high body temperature, alerts are sent to designated officials via email and or SMS to take appropriate action as per Health & Safety policies & practices.

Make your premises safe & secure and let people come in with confidence in the health & safety practices adhered.
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EzyVisit

Make your visitors feel welcome by making your entry points smart! EzyVisit is a cloud based end-to-end digital visitor management solution for front desk, lobby and gatekeeping.

Say goodbye to visitor check-in books, manual entries, paper and errors. With EzyVisit you can track and manage your daily visitors with ease. Have record of them permanently and make each visitor feel like a VIP.

With live dashboards, categorization of visitors, black lists, centralized management of multiple locations and multi-tenant premises management features, now you can ensure the safety of your premises without compromising on making your visitors feel welcome.
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InventiX-PlanIT

InventiX – PlanIT is an advanced analytics based production planning & scheduling software application for discrete manufacturing companies. It’s built based on Theories of Constraints Methodology, Finite Capacity Modeling Algorithm and Lead-agile Manufacturing Principles.

The application is ideal for Man, Machine and Mold dependent manufacturing industries such as apparel, footwear, leather products, plastic, rubber and form products, dying and knitting, washing plants, tea processing, printing & packaging etc.

The application helps manufacturing companies optimize their production capacity, increase through put, reduce work-in-progress and pack & hold and attain 100% delivery on time.

The software can function as standalone or integrate with any ERP and is very easy to use with its rich GUI based planning board.
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